The Profile

editTavevo Water and Sewerage Company Ltd, was incorporated on April 7, 2006 as a public company limited by shares to give it autonomy and enable it operate commercially.  The major shareholders of the company were Municipal Council of Voi, County Council of Taita Taveta and Town Council of Taveta which now are the County Government of Taita Taveta.

The company is one of the WSPs in the CWSB jurisdiction and has been contracted to provide water and sewerage services in Taita Taveta County under a Service Provision Agreement.

In general terms, mandates prescribe what must or should be done under the organization’s charter and policies as well as under various laws, codes, and regulations.  Therefore, in setting the future course for an organization, mandates need to be taken into account as constraints on what can be achieved and how to achieve it.

Mandates can be expressed formally or informally through elections, community expectations, legislation, policy, procedures and budget requirements.

The mandate of TAVEVO is to provide adequate water and sanitation services in urban areas in Taita Taveta County.


To provide adequate potable water and sanitation services efficiently to the residents of Taita Taveta County.


To be a leading provider of quality and affordable water and sanitation services in Kenya.

Core Values

  1.      Customer focus
  2.      Innovativeness
  3.      Honesty
  4.      Social responsibility
  5.      Human dignity
  6.      Pursuit of excellence
  7.      Equity
  8.      Team work


   Area of Supply 300 SQR KMS
1.   Estimated Water Coverage 33
 2.  Estimated population in Water Supply 54,921 NO
 3.  Registered Water connections 15,000 NO
 4.  Active Water Connections 11,600 NO
 5.  Average New Connections per Month 100NO
6.  Average Collection Efficiency ( Last 3 months ) 85 %
7.  Average Billing Efficiency for the last 12 months 100%
8.  Estimated total debt due to company  ( most inherited fromNWCPC and MWI ) KSH. 130,000,000
 9.  Total Number of Staff 134NO
 10.  Water Quality Tests Within  WHO acceptable drinking limits
 11.  Total Length of Pipeline Approx 222 Kms
 12.  Average Monthly Revenue Collection ( last 3 months ) KSH. 14,000,000
 13.  Communal water points ( Water Kiosks ) 26  NO
 14.  Community Water Supplies NONE
 15.  Average Water Supply Service hours/day 10
 16.  Average System  Pressure Approx 1bar
 17.  Consumer  Metering 99%
 18.  No. of Sewerage Connections 0
 19.  Sewerage Coverage 0